Benefits of Voice over IP
The ability to utilise existing LAN and WAN infrastructures for voice traffic presents the opportunity to make substantial reductions in operating costs. The introduction of IP to the telephone system means that your business can now consolidate the management of its business communications for both voice and data.
Single network management and administration reduces in-house support costs whilst many applications, such as voice mail and contact centre management, are embedded within the operational software and accessed by licence key, thereby removing the need to add costly peripheral devices.
IP telephony can be implemented across multiple sites by utilising existing data circuits or VPN connections. In this way a single telephony server can control the total telephony requirements of a entire organisation, together with home workers, from a central point or, where operations are of a critical nature, different sites can act as back-up and redundancy protection
